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Latest version is 2.0.2.1580

Frequently Asked Questions

First of all, what's with the exclamation point "!" ?

Ahhh, for the earlier, simpler days of the Internet. Okay -- here's the scoop. First of all, in computer talk it's called a "bang", as in BANG!. The bang is used to separate your nickname from the name of the relay where people can find you. It's used sort of like the at-sign "@" is used in an e-mail address. However, since there's some support within the Shinkuro software for users via e-mail, we needed another character to use as a separator. We chose the bang to reflect some of the history of the internet. Way back in the good old Internet days, the bang was used to route e-mail and USENET using a program called uucp. You could designate an entire route that way, such as uunet!k2.com!jkay, where uunet would be the well know starting point that should know how to route an e-mail to k2.com then to the user jkay. We don't use the reverse designations like uucp did, but we did adopt the bang as part of a Shinkuro identity.

What does Shinkuro mean?

Here's the story. Shinkuro is a word imported into the Japanese language, not a native Japanese word. It's written in katakana, one of the phonetic Japanese character sets, which is used for words which are not really Japanese. It means "synchro" as in "synchronize". We're not a Japanese company, however; we just liked the name. We've been told that Shinkuro is used more typically for "synchronized swimming" as opposed to file synchronization (which was what we were thinking) and I've also seen it used as a term for an oscilloscope. Nonetheless, we chose it because it alludes to synchronization, which is what our software is based on. The Japanese word underneath the "Shinkuro" on these web pages is how it's written in Japanese. It is properly pronounced SHIN-kuro, although many of us pronounce it shin-KU-ro. We won't be offended no matter how you pronounce it as long as you enjoy the software we are producing.

How do people find me in Shinkuro?

People connect to you in Shinkuro using your Shinkuro identity. Your identity is the combination of your nickname and your relay name (if you use one). For example, you can reach Jeff by his Shinkuro identity -- jeff!shinkuro.com. When you set up the software, you will probably use the shinkuro.com relay at first. However, you can set up your own relay easily. The software includes some information on how to do that. Your nickname must be unique on a relay.

What is a Shinkuro relay or server?

A relay is a hub of sorts. We use the terms relay and server interchangeably -- they mean the same thing. The relay acts as a sort of post office for Shinkuro message traffic. Messages sent between users may need to jump over a firewall or be held until the user connects again.

Why can't I connect to the relay?

There are two possible reasons why you might not be able to connect. First, you cannot make an outbound connection on port 7446 (check your firewall). The second reason that is that the nickname you've selected is not unique on the relay (you should have received an error message).

So how secure is this stuff?

Very. When you installed Shinkuro, we generated a 2048-bit RSA key pair. This key is used as part of the encryption and authentication system. In addition, part of the key is used to uniquely identify you throughout the Shinkuro world. Whenever you connect to another user, you exchange your public keys and from that point on all data is sent encrypted. We use 256-bit AES encryption on all messages.

In addition, it's worth noting that we actually encrypt the messages themselves, not the connection (so we don't use SSL). Why? Because this way any messages that are sent through the relay server can't be read by the relay. So your messages are secure from end to end. This security covers all data transmissions -- file transfers, instant messages, and even screen sharing.

Can I connect directly to other Shinkuro users?

Yes, if you are on the same network. Shinkuro will automatically discover all other Shinkuro users on the same local area network and connect directly to them. That way you can share information even if you can't access your relay.

This has the added benefit of being able to build an ad-hoc collaboration network even if no Internet connectivity exists. This works great if you are a Wi-Fi user. Just set your Wi-Fi to ad-hoc or peer to peer mode. Any other Shinkuro user running the same way will discover and connect to you.

How do I share files using Shinkuro?

Each group has a designated folder for shared files. Any files and subfolders in that folder are shared with the other members of the group. To begin sharing files, do the following:

  1. Switch to the "Groups" tab and press the first button on the toolbar to create a group. A "Create Group" dialog box should appear.
  2. Select the directory you want to share. Remember that subfolders will also replicate to other group members.
  3. Add the people that you want in your group. When you enter them, use their Shinkuro address (jdoe!shinkuro.com) or an e-mail address (jdoe@shinkuro.com). You may also leave this blank and drag members from your list of friends into the group after it's created.

Where do I put files that I want to share with other group members?

To share a file with members of the group, save it to the directory you have designated for the group in step 2 above. No other steps are needed. Any files you put in that folder will be replicated to all other group members.

How are files sent to other members?

Shinkuro most commonly sends files through your relay server. Each file is encrypted and compressed before it's sent. The relay server cannot read the files as they are being transmitted, only the recipient address. If a group member is off-line, the relay server will hold the transmissions until that person connects.

Does Shinkuro share subfolders within a shared group?

Absolutely. This is one of our coolest features. Folders that begin with a '.' or contain a square bracket -- '[' or ']' -- are ignored and not replicated. Shinkuro does not allow subdirectory replication for unregistered users. Shinkuro currently has a hard limit set to replicating four (4) levels deep, mostly to prevent accidents. You can modify the subfolder settings by selecting group properties.

Can I share very large files using Shinkuro?

Yes, Shinkuro will slice up each file into pieces (approximately 1 MB). Each piece will be encrypted and sent individually. When all pieces reach the member's computer, they are decrypted and reassembled into one file.

How do I use screen broadcasting/sharing?

The most common problem with using screen sharing is that you haven't entered a registration code. If you did not receive one, you can get a new one by going to this page. After you have entered your registration code, screen sharing will be enabled.

To share your screen, you must create a new group or use an existing group. Go into the group window and select the third tab marked "Screen". Then click "Broadcast your screen ...". Other group members will get a notification that you are broadcasting. To watch a screen broadcast, use the drop-down list of channels (which starts off set to "Off") to select a screen that you want to watch.

Why do I have "[:/Shinkuro] Shinkuro Patch" files in my inbox?

Someone is attempting to connect to you using your e-mail address. In Windows, you should be able to double-click the file and load it into Shinkuro. When it's loaded, you can delete the e-mail message.

What happens if I move a shared folder?

If you move a shared folder, the files will no longer appear in the Shinkuro window.  To re-designate a particular folder for a group, open the group properties panel and change the directory entry.

How do I use the conversation within a group?

The conversation panel is used as a combination posting board or group chat. Keep in mind that anything posted will go to all group members (online or not) and will be persistent.

Why are there subfolders with the names of the group members and some other funky numbers?

Shinkuro uses subfolders to hold files from other members of the group.  The member's name and key id serves as the name of this folder.  Other members' files are stored here to prevent your files from being overwritten.  Files in these folders may be opened as read-only.  You can not save changes in the member's subfolder.  To save changes to a file from a member's subfolder, navigate up a level and save them in your folder.

 

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